Oracle 4001 Discovery Drive Boulder, CO 80303

Telephone: 303-998-2119 E-mail lynn.rampoldi-hnilo@oracle.com E-mail lrhnilo@gmail.com

Short Bio :

Lynn Rampoldi-Hnilo formed the Mobile User Experience team in Sept 2007 and has defined a program charter to drive the strategic direction of user experience for the next generation of mobile applications at Oracle. Previously, Lynn managed the Supply Chain Management user experience team, from the definition and piloting of the Fusion design process to the completion of design and research deliverables. Prior to management, she initiated and led the user experience research efforts for the Supply Chain Management product line at PeopleSoft. Lynn has also worked as a market researcher at Cheskin on media (e.g., Internet effects and transmedia trends), product development of communication technologies, and usability and interface design studies. Lynn completed her Ph.D. at Michigan State University with an emphasis on technology and cognition. She has taught communication theories and social science methodologies at Stanford, Michigan State University, and St. Mary’s College.

Current Position :

Oracle Mobile User Experience - Senior Manager

• Manage a team of interaction designers and usability engineers to ensure a top of the line user experience and satisfaction with Oracle's mobile products.
• Work with the team to facilitate and design Oracle's next-generation Fusion mobile products.
• Estabilish and complete a research agenda that informs mobile applications. Research to date has included: heuristic evaluations of Oracle, Consumer, and Enterprise best of breed mobile applications; customer decision maker interviews, international ethnographic field research, and design related usability evaluations.
• Support mobile middleware, product development and strategy to make mobile products best in class through better design and usability.
• Present at professional conferences and publish research.

Most Recent Publications and Presentations:

Rampoldi-Hnilo, L., White, B., Snyder, M, & Sampanes, C. (2009). The Future of Enterprise is with the Mobile Workforce: An International Field Study. Paper to be presented at HCI International Conference, San Diego, CA.

White, B., Snyder, M., Samapanes, C., Rampoldi-Hnilo, L., & Cottingham, H., (2009). Communicating Results of Ethnographic Research. Poster and paper at HCI International Conference, San Diego, CA.

Rampoldi-Hnilo, L. (2009). The Future of Enterprise is with the Mobile Workforce. Invited presentation at the Collaborate Conference, Orlando, FL.

Rampoldi-Hnilo, L., Snyder, M., & Sampanes, C. (2009). The Art and Science of an International Field Study with Mobile Users. Accepted paper for CHI 2009 workshop, Mobile UX Research: Methods, Challenges & Tools, CHI Conference, Boston, MA.

Rampoldi-Hnilo, L. (2008). Going Native: Ethnographic Research to Understand Mobile Workers. http://usableapps.oracle.com

White, B., & Rampoldi-Hnilo, L. (2007). Designing the Mobile Experience. http://usableapps.oracle.com

Rampoldi-Hnilo, L. (2006). Internships: Building a Bridge from Classrooms to Careers. Panel presentation presented at Human Factors and Ergonomics Society Conference, San Francisco, CA.

White, B., & Rampoldi-Hnilo, L. (2006). The Development Designer Perspective. Paper presented at the Psychology of Programming Workshop, Brighton, UK.

Rampoldi-Hnilo, L. (2006, July). The Changing Face of Enterprise Applications. In Association for Information Systems Special Interest Group for Human-Computer Interaction Newsletter , 5(1), 8-9.

Rampoldi-Hnilo, L. (2005). Uncovering known usability issues by optimizing your internal resources. Paper presented at the Human Computer Interaction division at the HCI International Conference, Las Vegas, NV.

Rampoldi-Hnilo, L. (2005). Uncovering users in your own organization. In www.boxesandarrows.com.

Rampoldi-Hnilo, L. & English, J. (2004). Improving enterprise software using remote contextual inquiry. Invited presentation at the User Design and Development track, KMWorlds & Intranet's Conference, Santa Clara, CA.

English, J., & Rampoldi-Hnilo, L. (2004). Remote Contextual Inquiry: A technique to improve enterprise software. Paper presented at the Internet Technical Area, Human Factors and Ergonomics Society, New Orleans, LA.

Greenberg, B.S., Rampoldi-Hnilo, L., & Mastro, D. (Eds.). (2001). The Alphabet Soup of Television Program Ratings. Cresskill, NJ: Hampton Press.

Greenberg, B.S., & Rampoldi-Hnilo, L. (2001). Child and parent responses to the age-based and content-based television ratings. In. D. Singer & J. Singer (Eds.), Handbook of Children and the Media (pp. 621 – 634). Thousand Oaks, CA: SAGE.

Francetic, A., & Rampoldi-Hnilo, L. (2001). The wireless future: A look at youth unplugged. Report presented at DEMOmobile, La Jolla, CA.

Rampoldi-Hnilo, L.A. (2001). Chatroom preferences and avatar representations –Does personality matter? Research presented at Virtual Worlds and Simulation, Phoenix, AZ.

Rampoldi-Hnilo, L.A. (2000). Monitoring our online representations – Avatars, the digital mirror. Technical report presented at the Socially Intelligent Agents: The Human in the Loop Fall Symposium, North Falmouth, MA.

Additional publications and presentations...